We wanted to put our best foot forward, but didn’t really know how, and had no experience of tendering …

“Proof Communications added value because Rosemary understood the whole process. We were unsure how to address the criteria, and she made it so much easier. I don’t think we could have done it without her.”

Daniela Ornowski, ADDS Office Manager

All Day Delivery Service (ADDS) was already a well-established, medium-sized transport company with 17 years’ experience servicing the Sydney metro area when it was first asked to tender to retain existing business.

Challenge

  • Required to tender to retain existing business
  • No prior experience of tendering

Our approach

Proof Communications met with the client face-to-face to discuss the opportunity before providing a quote. We guided the client through the tender process and crafted a response that focused on what the client was looking for: value for money and innovative solutions.

Outcomes

With Proof Communications’ support, ADDS won the tender and retained a valued client they had worked with for 10 years.

Throughout the entire process, Daniela Ornowski, ADDS Office Manager, found Proof Communications to be professional, knowledgeable, and prompt.

“Rosemary understood that timelines were critical and kept us all on top of deadlines. She added value because she understood the whole process. We were unsure how to address the criteria, and Rosemary made it so much easier. I don’t think we could have done it without her.

“Rosemary also gave us strategies to help us better understand our business – things we were doing well, things we could improve upon – and how to market ourselves and sell our strengths.”

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